Digital Marketing
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Customers want dialogue, and marketers can’t keep up
Eighty-three percent of marketers say customers expect two conversations. However, 69% admit that they struggle to answer questions quickly. That…
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We need more personality in email, especially in unsubscribing
Is empathy, compassion and humanity bad now? That’s what I hear from thought leaders and government officials who say we…
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Email storage after Gmail is removed from ‘Manage Subscriptions’
When Gmail rolled out the new “Manage Subscriptions” feature last summer, we knew it would have an impact, especially for…
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How to future-proof your AI stack with data management
In the MarTech feature “MarTechBot Explains It All”, we ask a marketing question to our own MarTechBot, which is trained…
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Content marketing jobs are two-fold
If you think content marketing is still about writing blog posts and filling an editorial calendar, the job market says…
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How to design a loyalty program your CFO and customers will support both
The best loyalty programs aim to come off as a really knowledgeable friend. Marketers have a thousand ideas and don’t…
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SAP is turning Emarsys into a full-fledged engagement cloud
SAP today announced that it is rebranding its SAP Emarsys solution to SAP Engagement Cloud. The rebranding is part of…
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Airbnb claims its AI chatbot traffic converts better than Google
Traffic from AI chatbots converts at a higher rate than traffic from Google. That’s according to Airbnb CEO Brian Chesky,…
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The shopping cart just got a lot shorter
Every year, marketers analyze performance data from the holiday shopping season to understand how consumers shop and where marketing strategies…
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Growth Maker Club: In Full Stride (CNY Lunch)
Welcoming the Year of the Horse with vigor and purpose in Singapore The Lunar New Year is always a moment…
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